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Nov 15, 2016

Paul Shamplina, Brand Ambassador for Hamilton Fraser and Sean Hooker, Head of Redress for the Property Redress Scheme give advice for landlords on how to choose a good letting agent, including:

  • An explanation of what a redress scheme is and why it is a legal requirement for letting agents to join, including what happens if they are not part of a membership scheme
  • The legal requirements for a letting agent
  • Advice on what questions landlords should ask when deciding on a letting agent
  • The difference between a ‘let only’ or a ‘fully managed service’ letting agent offering
  • The reasons why it is important for a letting agent to have client money protection
  • The procedure if a tenant/ landlord has a complaint/ dispute with their letting agent

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